About Us
Rating Lane is a business directory website that allows customers to find, rate, and review businesses in Kenya. Founded in 2023, Rating Lane was created to bridge the gap between businesses and consumers by providing a transparent and reliable platform for business listings and customer reviews.
Many customers struggle to find trustworthy service providers, while businesses need visibility and credibility to attract more clients. Rating Lane solves this by allowing businesses to list their services while giving customers the opportunity to share their experiences. This helps create a marketplace where businesses are recognized based on real customer feedback, making it easier for consumers to make informed choices.
With a growing number of businesses and users, Rating Lane continues to expand its directory across various industries, from restaurants and service providers to healthcare, retail, and more.
Our Mission and Vision
Our Mission
Our mission is to provide a reliable and transparent platform where businesses and customers connect through honest reviews, helping consumers make informed decisions while supporting business growth. We aim to create an environment where businesses can thrive based on quality service and customer satisfaction, ensuring that every listed business is accountable and responsive to customer needs.
Our Vision
Our vision is to become Kenya’s most trusted and widely used business directory, empowering consumers and businesses with real insights, credible ratings, and a seamless way to find and share experiences. We envision a marketplace where transparency leads to better services, stronger customer relationships, and a thriving business ecosystem driven by genuine customer feedback.
See what people are saying about Trust Lane
Find businesses, share reviews, and help build a more transparent and reliable business community in Kenya
Rating Lane has made it so easy to find and compare businesses before making a decision. I no longer rely on random searches—I check reviews first!
James M. – Nairobi
I listed my business on Rating Lane, and within weeks, I started getting more inquiries from potential customers. The reviews have helped me improve my services.
Sarah K. – Mombasa
A reliable platform for checking customer experiences before engaging with a business. It has saved me from bad service providers more than once!
Kevin O. – Kisumu
I love how Rating Lane keeps businesses accountable. If a service provider has many good reviews, I can trust them to deliver quality service.
Brenda T. – Nakuru
Get in touch with us
Have questions, need support, or want to list your business? Get in touch with us — we’re here to help.